Pilot Operations & Landlord Research Intern | PropTech / FinTech (Unpaid)

KeyPath is seeking an Pilot Operations & Landlord Research Intern to help prepare and support landlord pilot deployments.
This is not a traditional administrative internship. The intern will work directly on the operational processes required to take a landlord from initial interest through property onboarding, tenant setup, program activation, and ongoing pilot monitoring.
The intern will also conduct structured research with landlords and property managers to help KeyPath understand adoption barriers, purchasing criteria, operational requirements, and the financial outcomes landlords care about most.
KeyPath's current landlord workflow includes property onboarding, valuation inputs, ownership and equity verification, unit and tenant setup, agreement execution, reward configuration, platform activation, and ongoing reporting.
Responsibilities
Help develop and maintain KeyPath's landlord pilot implementation process.
Create and maintain landlord onboarding checklists and implementation trackers.
Organize property, unit, lease, tenant, valuation, rent, maintenance, and related pilot information.
Identify missing information and follow up internally on outstanding pilot requirements.
Test the landlord onboarding workflow from a user's perspective.
Document bottlenecks, confusing steps, unnecessary manual inputs, and opportunities for automation.
Help create standardized pilot folders, data-request templates, implementation materials, and operating procedures.
Conduct structured interviews and research with landlords and property managers.
Research landlord priorities such as tenant turnover, vacancy, maintenance costs, retention, property management systems, and rewards programs.
Analyze landlord feedback and translate findings into actionable product recommendations.
Assist with pilot performance tracking and preparation of internal weekly pilot updates.
Support research on landlord portfolio characteristics and potential pilot partners.
Example Semester Projects
The intern may help KeyPath answer questions such as:
What information is actually required to onboard a landlord?
Which onboarding steps can be automated?
What causes landlords to abandon or delay onboarding?
Which KeyPath value proposition resonates most with landlords?
What financial evidence would make a landlord expand KeyPath from a pilot to a larger portfolio?
How should KeyPath standardize pilot implementation so future landlords can be onboarded faster?
Ideal Candidate
We are particularly interested in students studying:
Business
Finance
Real Estate
Economics
Operations
Entrepreneurship
Management
Public Policy
Candidates should be analytical, organized, comfortable speaking with professionals, and interested in startups, housing, real estate, or financial technology.
What You Will Gain
Direct exposure to an early-stage PropTech/FinTech company.
Experience helping launch real-world product pilots.
Exposure to real estate operations and property technology.
Customer discovery and market research experience.
Experience turning a product concept into a repeatable operating process.
Direct interaction with KeyPath's founding team.
Compensation
This is an unpaid internship. Students may pursue academic credit through their university where permitted and applicable.