Full-Time
Not provided
May sponsor international talent
About the job
Responsibilities
Reviews, analyzes and approves or denies customer credit applications.
Manages credit hold policy, reviewing customer account status, payment and collections.
Provides communications to MAs (marketing associates), on customer accounts. Handles escalated collection accounts.
Performs regular review of customer files to manage risk and remain compliant with audit controls.
Makes recommendations on bad debt management.
Additional Job Duties
Research and resolve account disputes, rejected or returned payments, and missed payments or invoices.
Communicate with customers to reconcile payments and collect past due balances.
Prepare accounting statements and financial reports.
Skills
Strong verbal and written communication skills.
Strong financial analysis skills.
Proficient in Microsoft Office and ERP systems.
Proficient computer skills. Basic to intermediate excel
Education
2-4 years of college and/or relative experience
Experience
At least one year credit or collections experience required or equivalent combination of education and experience. Experience processing customer ACH and credit card payments
Minimum of 2 years of accounting, accounts receivable, collections, or related experience.
